1. Pre-Booking & Registration

Please complete a registration form prior to starting in our Out of School Club (OOS).

2. Booking a Place

2.1 Once registered, Little Rainbows OOS will confirm your booked sessions if available.

3. Invoices & Contracts

3.1 You will receive a contract and terms and conditions which need to be signed and returned before commencement.

3.2 Your contract will include the total amount for the academic year divided into either 11 or 12 monthly payments.

6. Sibling Discount

6.1 A sibling discount of 10% will be applied to the eldest child's private hourly fees where two or more siblings are registered simultaneously.

6.2 The discount applies exclusively to permanent weekly privately funded sessions and does not apply to ad hoc sessions or food/consumable charges.

7. Payment of Fees

7.1 All fees are due monthly, in advance, in accordance with the invoice issued.

7.2 Little Rainbows CIC accepts no liability for the collection of fees from third-party providers.

7.3 The parent or guardian always remains solely responsible for all outstanding fees.

8. Debt Management

8.1 Late or non-payment of fees may result in the suspension or termination of the place.

8.2 Additional charges will be applied to cover the costs of any debt collection activities.

8.3 Little Rainbows CIC reserves the right to instigate appropriate legal proceedings to recover outstanding monies.

9. Bank Holidays

9.1 Fees are chargeable for Bank Holidays that fall within our normal operating weeks.

10. Termination

10.1 Either party may terminate the childcare contract by providing a minimum of one calendar month's written notice.

10.2 The parent or guardian remains liable for all fees during the notice period.

10.3 Little Rainbows CIC reserves the right to terminate a placement with immediate effect without refund in the event of abusive, threatening or inappropriate behaviour.

11. Late Collection

11.1 Children must be collected punctually at the end of their booked session.

11.2 A charge of £5.00 per 15 minutes (or part thereof) will be applied from the third late collection onwards.

12. Fee Increases

12.1 A minimum of one calendar month's written notice will be provided prior to any fee increase.

13. Changes to Services

13.1 A minimum of one calendar month's notice will be provided for any closure or change to services.

14. Personal Belongings

14.1 Little Rainbows CIC accepts no responsibility for loss or damage to personal property.

14.3 Parents are advised to dress children in practical, clearly labelled clothing.

15–22. Additional Policies

Medication, Activities, Equal Opportunities, Dietary & Medical Requirements, Accidents & Illness, Behaviour, Security and Liability policies are all available upon request.